Update: Check out our more recent post about user feedback plugins for WordPress
Many software developers give an opportunity to their users to submit ideas for new features. Clearly, users are some of the best sources for gathering feedback about your product and how it can improve.
One of the best ways of enabling users to suggest features is to use a system whereby a user can submit his idea, and other users can vote it up or down. Thus the most highly voted ideas or feature requests are prime candidates for future development on your theme/plugin.
Ideas!
Ideas! is a slick and minimal Feedback and Submission system, it lets you engage with your customers, offer an interactive and instant feedback / commenting system via modal or inline, or a mini private support system, track bugs, collect user ideas and votes or manage a private team project.
Key Features of Ideas!
- to collect ajax contact/feedback form!
- to collect feature requests, ideas, bugs, questions about your products
- to receive immediate text from your site visitors!
- to collect feedback on your blog or site
- to reply your customers or give them e-mail updates about any subject
- to manage a private support forum / tickets
- to optionally allow file attachments/uploads when posting
- to manage a project log, a team log or any other activity!
Download Ideas!
Avia Feedback Box
The Avia Feedback Box is a feature request system for visitors and customers. They can suggest new ideas, vote on existing ones, and track your work progress.
At the beginning of each month a user/visitor get 10 votes to distribute. They can choose to use all their votes for one idea they really like, or spread them across between several ideas.
If you want to improve your product or service and also want to integrate your customers in an entertaining and playful way this is definitley a plugin you should consider!
The Plugin is based on the famous Dropbox customer Feedback tool Votebox. Kudos to the dropbox team for such a great way to gather customer feedback.
Options of the plugin:
- 3 skins (light, dark and structure only)
- Access rules so either everyone or only registered members can submit new entries and vote
- Set if new Feedback should be published immediatly or be sent as draft
- Special Commenting function for the admin to keep users posted
- Valid HTML , Compatible with FF2 ,3, Safari, Opera, IE7 ,8,9
Get Avia Feedback Box
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3 Responses
Hi!
Along with Suggestion and feedback, i feel personalisation is also a good one to have as a part of website.
There is an amazing plugin for the user personalization called Contenttrail for free!
This plugin lets you target audiences in multiple languages, it works across Videos, texts, Images, and it can be used for different categories like News, Sports, Movies, Travel, Finance, etc.., It’s very easy to install and it improves user retention and engagement at a very high level! Overall, it’s just great!
Try this out!
Hi i have read your article i just want to suggest another plugin for collecting user feedback called feedbackly(https://www.feedbackly.com/ecommerce) i think you should try review it.
If you wish to collect feedback throughout the whole customer journey online try out Feedbackly(https://www.feedbackly.com/ecommerce) feedback widget.
Use cases
Engage visitors and collect leads & e-mails with front-page widget
Decrease basket churn with widget/plugin
Collect feedback after purchase with popup/embedded survey
Include feedback collection to your e-mails
Unique features
Feedbackly(https://www.feedbackly.com/ecommerce) sponsored iPhone-competition
Create and trigger automated instant upsell offers based on the feedback given
View use-case examples in the demo-store!(https://www.demo-feedbackly.com/)
Video
Free version for up to 50 monthly feedbacks and reasonable pricing after that as well.
www.feedbackly.com/ecommerce
Hey Man! I’m looking for the Avia feedback box. It seems it’s not available anymore! Shame as it’s perfect… Any alternatives at all? I can only find them for joomla.