62 Responses

  1. Matthew
    Matthew December 5, 2011 at 14:45 | | Reply

    Jean,

    Does this Zopim plugin allow for secure chat? Basically a guarantee that logs are not kept on the server? Any XMPP plugins you recommend?

  2. Juraj Simon
    Juraj Simon December 6, 2011 at 09:56 | | Reply

    I can suggest another alternative to Zopim. It’s called Live Agent. Check it out http://www.qualityunit.com/liveagent
    You can install wp plugin from http://wordpress.org/extend/plugins/liveagent/

    It is possible to create free account with little limitations (number of chats per month).

    To answer MAtthew question:
    Does this Zopim plugin allow for secure chat?
    >> yes it does. You will have SSL access to your (also free) account form the start.

    check it out

  3. Wllyssys Lima
    Wllyssys Lima December 8, 2011 at 10:14 | | Reply

    And how about buddypress? What of them do you prefer? Because im needing a chat like facebook, where i talk only with my friends.

    Good post 😉

  4. Toan
    Toan December 9, 2011 at 08:41 | | Reply

    How about livehelp. ? No monthly fee ssl ?

  5. Pablo Coste
    Pablo Coste December 9, 2011 at 13:43 | | Reply

    Hi all!

    We are using p3chat.com for Live Chat/Support.

    And plugin is:
    http://wordpress.org/extend/plugins/p3chat/installation/

  6. Rasel Rony
    Rasel Rony January 27, 2012 at 20:34 | | Reply

    nice plugins, I’m using PHP Live Chat, its awesome

  7. Website Design
    Website Design February 3, 2012 at 21:20 | | Reply
  8. matt farley
    matt farley February 21, 2012 at 20:59 | | Reply

    Having a hard time getting the conversations to flow through my IM system with Google Talk.

    Any known difficulties or overlooks on my part?

  9. Niall
    Niall April 6, 2012 at 16:04 | | Reply

    Thanks Jean. My fave live chat plugin is actually CraftySyntax as it can be easily integrated into any site. Of course it needs a MySQL database but you can use your WordPress one anyways. It now has mobile chat support too.

    Will check out some of the ones listed here.

  10. AMA Elecs Shop
    AMA Elecs Shop June 22, 2012 at 19:00 | | Reply

    I’m surprised people needed a plugin for this. I found it was extremely easy to add the code to my wordpress site without any plugins. Of course I’ve been using your chat code for several months now, so I did have to fidget around with it for a few minutes before figuring it out. It was basically just copy and paste the generated code into the sidebar widget as text.

  11. Vera
    Vera September 10, 2012 at 12:18 | | Reply

    Nice listing. But personally I think ClickDesk – http://www.clickdesk.com/ is one of the best around at the moment.

  12. Jordi
    Jordi February 11, 2013 at 10:50 | | Reply

    Hello all. There’s another Live Support solution that adds image and voice interaction to the conventional Live Chat Software. Here’s the link: http://www.letssyncro.com . I Hope you like it!!

  13. Kenny
    Kenny March 10, 2013 at 18:09 | | Reply

    Does anyone has ever bought WordPress Live Chat from Screets with regular license?
    Can it be used on multiple website or domain?

    1. Ben
      Ben May 2, 2013 at 18:46 | | Reply

      No, Regular License is for one domain. If you want to use it more than one website, you will want to buy a Regular License for each domain.

  14. Adam Scott
    Adam Scott May 1, 2013 at 14:08 | | Reply

    I am using Live2Support on WordPress website. Its Working fantastic.
    http://www.live2support.com/addon-wordpress-live-chat-software-services.php

  15. Nika Michelle Gomez
    Nika Michelle Gomez May 2, 2013 at 11:53 | | Reply

    Hi everyone! If you’d to add a live chat, try out Offerchat! I am using it because it is FREE and efficient. Check out their website. https://offerchat.com 🙂

  16. Saul Marcos F
    Saul Marcos F August 29, 2013 at 03:25 | | Reply

    I am using ActiveHelper LiveHelp Plugin for my main WordPress website and two Joomla sites all at the same time, is very impressing.

    http://www.activehelper.com/extensions/wordpress-live-chat.html

  17. Zoey Richardson
    Zoey Richardson November 20, 2013 at 02:13 | | Reply

    I accidentally came across inside , and after looking through their site http://www.inside.tm/magento-chat, it morphs a business website into a virtual storefront so business personnel can see and help their site visitors in real-time using chat.

  18. Jason GUys
    Jason GUys November 22, 2013 at 20:23 | | Reply

    We use mylivechat which is free for multiple domains. https://mylivechat.com

  19. StevieVSteve
    StevieVSteve February 25, 2014 at 02:02 | | Reply

    I used to use Zopim until I came across the WordPress Live Chat Plugin which I think is pretty flawless. It is super light weight and has a very good user interface. I agree with it being in first place without a doubt. I hope that they add the ability to have the platform integrate with Skype at some time in the future, that would be a very welcome addition to the plugin.

    Good post and a great list. Thanks

  20. Maud Design
    Maud Design March 16, 2014 at 15:03 | | Reply

    Yo estoy utiilzando LiveBeep desde hace mucho tiempo en mi sitio web http://www.mauddesign.es y también tiene plugins para wordpress, estoy muy contenta con esta herramienta, todos los usuarios contactan conmigo a través del chat y aunque no esté en línea permite al usuario enviarme un mensaje que luego recibo en mi bandeja de entrada, va fantástico, lo recomiendo!

  21. baby games
    baby games April 19, 2014 at 17:36 | | Reply

    i use Comm100 Live Chat

  22. Themesrefinery
    Themesrefinery September 11, 2014 at 15:13 | | Reply

    Awesome collection of plugins.Really mostly of them i used before great working.

  23. Ian H
    Ian H November 13, 2014 at 22:38 | | Reply

    Great plugin repository here. If you have a second, please check out SYNCRO at syncrowebchat.com. We’ve developed this tool to allow webmasters to field sales and support web chats through their mobile phone using text message.

  24. Christian Walder
    Christian Walder January 2, 2015 at 10:03 | | Reply

    I have used some of wordpress plugins on my websites they all are good but currently I ma using visitlead which is really great. you can try it free for 14 days. I highly recommend this.

  25. Patrick T
    Patrick T January 22, 2015 at 16:51 | | Reply

    I’ve used quite a number of these live chat solutions and found that the easiest one is Live Chat by Social Intents. Here’s the plugin: https://wordpress.org/plugins/live-chat-support-by-social-intents/
    They have a free option and it’s super simple to get started – simply install the plugin, enter a couple fields and you’re active!

  26. Nicole
    Nicole February 3, 2015 at 17:37 | | Reply

    Hi Jean

    Great to see a write-up of your experiences with chat plugins for wordpress and if you may, we would like to introduce you to our product/plugin too 🙂

    We have our wordpress plugin published on the WP directory and it would be great to see your thoughts about us. Our plugin can be found at : https://wordpress.org/plugins/chatnox-live-chat/

    Nicole
    ChatNox.com

  27. Gemma
    Gemma March 4, 2015 at 17:40 | | Reply

    Good article on best live chat software plugins for WordPress. We are the UK leading provider of live chat software and have seen many businesses using some of the providers mentioned above come to us and use our software on their WordPress websites.

    For more information visit http://www.click4assistance.co.uk

  28. Zahid
    Zahid June 17, 2015 at 07:22 | | Reply

    Nice list for online business to get best live chat plugins. These plugins are client friendly and online business owners gets more sale through live chats.

  29. Pawel
    Pawel June 23, 2015 at 19:32 | | Reply

    Hey there Jean,

    Thanks for sharing your experience on the aforementioned chat plugins. There are plenty more out there, but I guess it wouldn’t be even possible to list them all 😉

    Little suggestion at the end: for those of you expecting more social approach and considering users database integration (SSO) I would recommend installing Chatwee (https://wordpress.org/plugins/chatwee). Although IT’S NOT A LIVE SUPPORT SOLUTION, it used for building more complex communities on websites.

    -Thanks, Pawel

  30. Daniel
    Daniel June 26, 2015 at 13:29 | | Reply

    Well, you surely missed out on Live2Support. It has been into the market since 2003 and has been extending chat plugins for wordpress since 2005. The plugins are to use and integrate and the chat widget itself is very catchy and attractive for website visitor to locate and click to seek live chat assistance. One may know more on it at :-
    https://www.live2support.com/integrations/wordpress-live-chat-plugin.php

  31. asadalii
    asadalii August 21, 2015 at 23:02 | | Reply

    thanks for sharing these plugin really good post

  32. Matthew
    Matthew October 27, 2015 at 12:09 | | Reply

    I work with website psychology, so I must admit I didn’t like the current crop of chat tools. Which is why I have just released an unlimited version of perceptive chat which works with Telegram. If you’ve not seen Telegram yet, go to http://telegram.org it’s a replacement for WhatsApp, Viber etc..

    We spent quite a lot of time developing a user-orientated live chat tool that focuses on usability and high availability. Yes, we have a monthly subscription of $9.95 but you can use the coupon BACON and get 10% off for life. I can’t convince you if you don’t look, so head over to http://perceptive.io/chat

    Matt

  33. Liam Houston
    Liam Houston December 2, 2015 at 03:31 | | Reply

    Hi Jean, I enjoyed this article as it compares a lot of Click4Assistance’s competitors, so now I have a greater understand of what they offer; however I was surprised that as a company we were not included. Here at Click4Assistance we provide Live Chat Software that includes embedded and pop-up window, mobile compatibility, and is a 100% customisable solution.We are the UK’s leading live chat provider, storing all of our data in the UK. If you have the chance to then visit our website, maybe we can make it onto your next comparison list? http://www.click4assistance.co.uk

  34. Paul Evans
    Paul Evans January 9, 2016 at 04:46 | | Reply

    Hi Jean. Thank you for your blog. Did you know wordpress users can now use Facebook Messenger to support their own customers directly on their website? Zotabox has a free, easy to use integration tool here: http://bit.ly/1ZdPXsl.

    Supporting your customers via Facebook Messenger has many advantages. It is free, convenient and both parties have a permanent chat history. Messenger also supports payments from customers. With 800 million monthly users it is wise for wordpress owners to get on the bandwagon today. Please tell us what you think.

  35. Sawaram Suthar
    Sawaram Suthar January 20, 2016 at 03:45 | | Reply

    Hey Jean, this is great article! Live chat is an important part of ecommerce website. But for non-technical it is very hard to understand the technical things so plugin comes as rescuer for them. We have great product called https://www.tagove.com and also have plugin https://wordpress.org/plugins/tagove/

  36. Kuldeep Rajbhar
    Kuldeep Rajbhar February 23, 2016 at 23:13 | | Reply

    I have read your post very informative and i got new updates about live chat plugins. i have also read some advanced plugins for live chat, you may like to read http://www.labstech.org/live-chat-plugins-wordpress-2016-02-18/

    Thanks for share this informative post.

  37. Bilqees Kenchi
    Bilqees Kenchi March 22, 2016 at 04:09 | | Reply

    I need chat plugin for my website like facebook. Presently I’m using wordpress common plugin for chat services. Kindly if you know any best plugin for chat with user name and password option please share here. Thanks

  38. Sam Suthar
    Sam Suthar March 23, 2016 at 06:03 | | Reply

    Hey Bilqees, you could check Tagove which is offering multi-channels support platform like live chat, video chat, co-browsing and screen sharing. It is very easy just install plugin and start using all features.

  39. Robert
    Robert April 14, 2016 at 00:48 | | Reply

    Hi,

    We have been using Wise Chat for 2 months and it is a very impressive solution! Check it:

    http://kaine.pl/projects/wp-plugins/wise-chat-pro/

    There is no need to pay for a server, it has no limits to the number of chat rooms and users, it filters bad words, support images and files posting, moderation, private messages, WordPress multisite and much more!

    It boosted user engagement on our website!

    Cheers
    Robert

  40. Roberta
    Roberta July 5, 2016 at 03:52 | | Reply

    Thanks for very valuable information about Chat plugins. I bought already chat plugin which helped me to decide much problem in site regarding sales of my shop. It plugin realy increase sales. I recommend https://wordpress.org/plugins/chats/

  41. deebraa
    deebraa September 1, 2016 at 23:21 | | Reply

    Impressive and informative Blog post chat i really like it. I Came across this https://wordpress.org/plugins/chats/plugin chat few months back it has great accessory and its free to use it also as the ability to support off line notification and it as unlimited language use age.

  42. Betty Linn
    Betty Linn September 5, 2016 at 02:39 | | Reply

    This is one of the best post i have read about Live chat, it is very important for your blog this days, you need to be able to respond fast enough when your blog visitors ask questions. I use Live Chat, Support, Sales plugin on WordPress and it is awesome.It has a live support, web analytics and online marketing application. It is very easy to install and use and it is free.

  43. nobelpeter
    nobelpeter September 13, 2016 at 01:13 | | Reply

    AM using this great chat plugin. Its free to use reliable great tariff easy to access and comfortable with multifunctional futures you can visit the link below for more details: https://wordpress.org/plugins/chats/

  44. Jesse
    Jesse September 27, 2016 at 07:24 | | Reply

    I must say, this is a great collection of chat plugins. I use live chat support help in live desk and free chat by wp.chat.com. It entails well skilled with great flexibility

  45. CZ EA
    CZ EA February 17, 2017 at 02:34 | | Reply

    Good info. Me and my buddies are using RobotFX EA. They are creating profitable expert advisers (fx trading software or robot fx) and functional MetaTrader technical indicators based on fortunate trading strategies. The robotfx addons are expertly explained so each robot trading trader can understand the forex strategy that supports it. All RobotFX expert advisors are also available as demo version that anyone can download for free.
    CZ EA http://robotfx.ro/

  46. Shikaku
    Shikaku March 8, 2017 at 02:14 | | Reply

    Let me ask, are there any tools that make the form look simpler and cleaner?

  47. sparrow
    sparrow March 28, 2017 at 02:09 | | Reply

    eryone, you used plugins these? can you review your opinion to me? it is good ?
    https://wordpress.org/plugins/wp-facebook-messenger

  48. Mario Crespi
    Mario Crespi April 25, 2017 at 11:50 | | Reply

    I moved my site from joomla to wordpress and I start to using the live chat plugin from activehelper, great and easy plugin and the best part is I can still manage old joomla sites and wordpress sites all together.

    http://www.activehelper.com/wordpress/wordpress-live-chat-plugin.html

  49. Alexandre Caporal
    Alexandre Caporal June 1, 2017 at 16:27 | | Reply

    Hi Jean, very nice compilation. Chat plugin is very important, specially for business website today.
    Recently i developed a new plugin to connect directly with WhatsApp. So users can click and even if they don’t have your contact, will automatically open WhatsApp with you contact number and a message you want.
    It’s easy and fast to configure. You’ll see a floating WhatsApp icon in every page.

    I would apreciate if you could test and give me a feedback

    WhatsApp Chat WP is a free plugin and you can find in WordPress repository.

    Check it out https://wordpress.org/plugins/wp-whatsapp-chat/

  50. jonna
    jonna August 30, 2017 at 05:05 | | Reply

    I am Using LiveAdmin live chat wordPress Plugins on my website last years. this plugin work for me best in low price. check out LiveAdmins Wg Live chat plugins.

    https://wordpress.org/plugins/wg-live-chat/

  51. saprow
    saprow September 25, 2017 at 02:55 | | Reply

    i used another plugin, it’s facevook live chat for wordpress, It must be said that it is great
    https://codecanyon.net/item/facebook-live-chat-for-wordpress/13623421?ref=Samurai_Team

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