Time and time again we’ve heard that one of the downsides of WordPress is the plugins area. Mind you, it’s also one of its strongest advantages. However there are loads of plugins that are difficult to use, and given that most WordPress users rely on plugins to achieve what they need, we must do something to help them.
If you are a plugin developer, one of the best things you can do is to perform usability testing before releasing a plugin. This doesn’t have to be an expensive endeavour reserved for big companies.
Check out the article by Shane Pearlman on Smashing Magazine, in which he describes a usability testing process he and his team have used on their plugins. It’s a great read and you’d do well to utilise the same process on your next plugin!
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