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FooSales Review: The Ultimate WooCommerce POS Solution for Retailers

This review was performed as part of a paid product analysis using our in-depth Analysis Methodology, which includes manually testing the product. Here’s why you can trust our methods and verdict.

FooSales WooCommerce POS has genuinely impressed me. It’s a game changer for retailers that have online and physical stores. With the distraction-free dashboard, retailers can manage their orders, inventory, and customer information. In addition to supporting standard payment methods such as cash and check, FooSales also integrates directly with Stripe and Square card readers and offers a seamless checkout experience. Lastly, the pricing structure accommodates the needs of sellers who have single or multiple stores with the option to integrate with add-ons that extend functionality.

4.4/5
4.4/5
Features
4.5/5
Pricing
4.5/5
Market fit
5/5
Customer support
4/5
User feedback
4/5
Table of Contents

Ever found yourself wishing you could effortlessly synchronize your in-person and online WooCommerce sales?

Businesses face the challenge of managing two separate sales channels, leading to inefficiencies, errors, and a less than optimal customer experience.

Introducing FooSales POS, the solution designed specifically for WooCommerce store owners. With FooSales, you can effortlessly sell, fulfill, and track both online and in-person orders, all in one unified system.

The rise of omnichannel retailing has completely transformed how retailers operate in today’s digital landscape. By seamlessly integrating various channels, retailers can expand their reach, gather crucial customer insights, and provide personalized experiences. To make this strategy a success, a robust and integrated point-of-sale (POS) system is a must.

However, finding the perfect POS solution can be challenging. Stay tuned to discover how FooSales can bridge the gap between physical and online stores, optimize operations, increase sales, and provide an exceptional shopping experience.

Understanding FooSales in a Nutshell

What is FooSales?

FooSales POS cart

The FooSales POS solution is an impressive tool designed specifically for WooCommerce retailers. It integrates seamlessly with WooCommerce which provides a cohesive platform for managing both online and offline sales operations. Retailers can effortlessly handle sales transactions, keep track of inventory, accept diverse payment methods, and deliver top-notch customer service.

Screenshot of Add-ons offered by FooSales

How FooSales Integrates with WooCommerce

FooSales can turn your WooCommerce store into an omnichannel sales platform. You can access it through web browsers or Android and iOS devices. The app connects to your website and keeps your online and physical store in sync, allowing you to scan barcodes or search for products. The real-time synchronization with WooCommerce ensures that sales, inventory, and customer data are always up-to-date and accurate.

Foosales uses your store’s existing WooCommerce settings, products, customers, and tax rates, and fully supports WooCommerce product variations.

Payment Options

With FooSales, you have the flexibility to accept a wide range of payment methods. From traditional cash transactions, direct payments, COD, and checks to secure card payments and even custom payment methods; FooSales caters to the preferences of every customer.

FooSales' payment types.

FooSales truly stands out with its remarkable in-person payment capabilities, offering a seamless experience for businesses and customers alike. FooSales can accommodate every type of business that sells physical goods and services, whether it’s a brick-and-mortar store or a pop-up venue. 

Cash Transactions

FooSales' cash payments.

If you are a business that still relies on cash transactions, FooSales accommodates this method effortlessly. You can enable/disable cash transactions within the plugin while ensuring a smooth checkout experience for your customers. FooSales even integrates with hardware such as the nifty Star Micronics mPOP Receipt Printer and Cash Drawer Combo.

Card Payments

FooSales integrates with Stripe and Square making it possible to process card transactions using Square and Stripe card readers. FooSales also supports manually entering card details over the phone or in-person transactions. Whether you want to process payments manually or use Square and Stripe card readers (with optional add-ons), they’ve got you covered.

FooSales' manual payments via card.

FooSales automatically adds metadata to the order when using a third-party card reader. This allows you to easily identify and track the payment method used in your WooCommerce backend.

Online Order Fulfillment Features

Streamlining Local Pickups

Managing local pickups and deliveries for a WooCommerce store can be a challenging task, often prone to errors and inefficiencies. FooSales steps in as a game-changer, offering a secure and user-friendly interface that simplifies the entire order fulfilment process. This includes crucial details such as the packing list, shipping information, billing details, and order notes.

FooSales' order alerts.

With FooSales, managing local pickups has never been easier. The system allows you to efficiently update the status of an order, keeping your customers informed every step of the way. Whether it’s a sit-down table at a restaurant or a takeout order, FooSales provides a user-friendly interface to save, print, and track orders effortlessly.

Efficiently Managing Deliveries

FooSales simplifies the management of online order deliveries, ensuring that every customer receives their purchases in record time. The platform enables you to view and update crucial information, such as customer shipping details, billing details, and order notes.

FooSales' order details page.

Additionally, you’ll receive order alerts directly through the FooSales apps, allowing for prompt action and exceptional customer service.

Real-Time Inventory Tracking

Keeping your stock up-to-date is crucial for any business, and FooSales excels in this area. By seamlessly connecting to your WooCommerce store, FooSales ensures that your online and physical stores remain perfectly synchronized. Simply go to the Product section on the FooSales POS and you can check the inventory of all items, as shown in the image above.

FooSales product details page showcasing product price and inventory details in real-time

User Experience and Interface

From managing products to processing orders, FooSales has a simple, straightforward, and distraction-free dashboard. You can easily switch between checking your inventory, orders, and customers. It’s easy to check if the orders have been completed.

FooSales dashboard for managing inventory, orders, and creating orders

You can generate receipts, cancel or refund orders, and update the status of the orders. You also have the option to update customer details such as their billing and shipping addresses.

Pricing and Packages

FooSales pricing plans are flexible and adaptable. Let’s dive into what they offer:

1. The Free Trial: It’s always comforting to be able to kick the tires before committing, and FooSales gets that. They offer a generous 7-day trial, no strings attached. This speaks volumes about their confidence in their product.

2. Single Domain Plan – Annual Billing: Priced at a reasonable $15 per month (or $19 if you prefer to pay monthly), this plan allows you to connect FooSales to one website. FooSales will help to increase your sales and a single sale could easily cover the pricing per month. The support for up to 3 users or devices is a thoughtful touch. You’re not just getting access to the apps, but also regular updates and reliable email support.

3. Multiple Domain Plan – Annual Billing: For businesses with broader horizons, this plan is a gem. At $44 per month (or $55 if you prefer monthly billing), you can connect FooSales to up to 5 websites. If you are an agency supporting multiple clients or running various shops online, generating just a few additional sales per month using FooSales more than covers the cost. The support for up to 9 users or devices is a clear indicator that FooSales is ready to scale with your business. Full access to the apps, updates, and dependable email support are all part of the package.

Customer Support

One of the primary drawbacks I noticed with FooSales was that it offers customer support primarily through a ticketing system. FooSales does not provide instant chat support or alternative communication methods like phone support.

Response times for support tickets are typically within 24 hours on business days (Monday – Friday, excluding certain public holidays).

Getting Started with FooSales

Getting started with FooSales is a breeze, thanks to its intuitive and user-friendly design. The process is streamlined into three straightforward steps, ensuring that you’re up and running in no time.

Step 1: Sign-up

FooSales signup page for 7 day free trial

Begin your journey with FooSales by signing up for a free 7-day trial. This gives you full access to all the powerful features without the need for any credit card information.

Step 2: Install the WordPress Plugin

To seamlessly integrate FooSales with your WooCommerce store, you’ll need to install the FooSales WordPress helper plugin. This plugin acts as the bridge between the FooSales apps and your WooCommerce store, enabling smooth communication. You can easily install it directly from your WordPress dashboard, ensuring a quick setup process.

Step 3: Connect to Your Store

Choose from the free FooSales iPad or Android tablet apps, or visit web.foosales.com on your preferred browser. Enter your WooCommerce store details, ensuring that your website URL and login credentials are 100% accurate otherwise you may have connection issues.

This secure connection ensures that FooSales can connect to the linked website. Furthermore, FooSales doesn’t access or store any of your store’s data on their servers – the FooSales POS apps fetch the data directly from your web server for added peace of mind.

With FooSales’ robust training and support resources, you’re equipped to not only get started swiftly but also to continue learning and maximizing the potential of this powerful platform.

Final Thoughts on FooSales

I must say that FooSales stands out as a game-changer in the industry.

Its seamless integration with WooCommerce creates a unified platform for managing both online and offline sales operations. From accepting a wide range of payment methods to streamlining local pickups and deliveries, FooSales covers all bases with remarkable efficiency.

One of FooSales’ standout features is its in-person payment capabilities, making it an invaluable tool for businesses with physical locations, whether it’s a brick-and-mortar store or a pop-up venue.

The pricing plans offered by FooSales are not only flexible but also reasonably priced. From a generous 7-day trial to plans accommodating up to 5 websites, FooSales is ready to scale with your business.

In conclusion, FooSales is a transformative tool for any retailer aiming to thrive in today’s omnichannel landscape. Its seamless integration, robust features, and user-friendly interface make it an invaluable asset.

Whether you’re a traditional brick-and-mortar store or an ambitious e-commerce venture, FooSales adapts to your needs, ensuring a seamless and secure shopping experience for your customers. I wholeheartedly recommend giving FooSales a try – it might just be the missing piece in your retail strategy.

FAQs

How does FooSales handle payments?

FooSales supports payments through Stripe™ and Square™. It seamlessly integrates with these payment providers for both online and in-person transactions, allowing you to accept payments with ease.

Can FooSales work offline?

Yes, FooSales has an offline mode that allows you to continue processing sales even when the internet connection is down. This ensures uninterrupted service for your customers.

What hardware can I connect to FooSales WooCommerce POS?

FooSales supports a range of hardware including barcode scanners, cash drawers, and various types of printers (AirPrint, USB, and wireless desktop printers). It’s designed to be flexible and adaptable to different setups.

How does FooSales help with order fulfillment?

FooSales simplifies order fulfillment for local pickups and deliveries. It allows you to update the status of orders, manage progress, view customer details, and receive order alerts directly in the FooSales POS apps.

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4.4/5

Osheen Jain

Osheen is a dedicated WordPress expert with a flair for web development, UI/UX design, and digital marketing. Her holistic approach and vast experience make her a valuable asset to the WordPress community and beyond. With an eye for detail and a commitment to excellence, she continues to drive innovation in her writings and projects.

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