2 Responses

  1. Francis
    Francis June 24, 2019 at 03:10 | | Reply

    Even though there are no comments on this post, rest assured that people like myself are reading your posts. Thank you for this very valuable article about the Users Insights plugin.

  2. Terrance Boult
    Terrance Boult June 25, 2020 at 07:40 | | Reply

    Well based on this review and the product documentation I bought it for my event site. Initial testing and it looked good. But after the event we found it tracked less the 1/3 of the actual visits to pages, the primary function for which we wanted it. We know since we had chat functions on some of the pages and we could see people in the chat history that were not reported by UserInsights. The company support did not answer our support requests.

    Looks nice/slick but does not work well, I would not recommend them at all.

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