3 Responses

  1. Amanda Mayne
    Amanda Mayne May 22, 2013 at 12:25 | | Reply

    To increase your fees and get paid what you’re worth – the first step is ensuring that you get paid for your work.

    Prior to meeting up with the client, research their business and run a company or personal credit check. Credit checks vary by country and government-run websites will provide information free of charge. Credit indicators of interest include how long the company or client has been trading, if they have a good or poor payment history, if they have bad debt, and flag if the client is insolvent or has been liquidated.

    For smaller projects insist on the full fee prior to starting work – for larger projects take 50% up front (assuming the client’s credit is good) and agree payment milestones. Without an agreed payment structure the client will not want to pay until the site is complete – at which point they have no incentive to make sure you get paid what you’re worth … or may even offer you less than the pre-agreed contract value.

    Having clear payment instructions (including payment methods accepted) on your ‘Invoice’ and your ‘Business Terms & Conditions’ will set the legal framework for any challenge in the case of dispute.

    Take these steps and less time will be spent chasing payment or expended on litigation which will increase your overall $ per hour fee.

  2. Holly Chervnsik
    Holly Chervnsik May 23, 2013 at 14:37 | | Reply

    Don’t be a dog that’s all bark and no bite. SHOW the client what you are worth by providing high quality examples of your work that showcase that you were able to achieve all the clients “wish list” of goals for the site. This is why authorship of a site is so important….no better way to prove your worth than to be able to prove that your web development is the best thing since sliced bread.

  3. coelhosonico
    coelhosonico May 25, 2013 at 01:13 | | Reply

    After verifying if there is interest in the customer and point the benefit he can expect with your solution, emphasize the strengths that the solution has differentiating it from the competition, as Holly Chervnsik says with a portfolio of work done, or the portfolio of products and services you offer.

    – You have to have confidence in what you do.
    – Convey an image of trust through a commitment to the client and to the project. Argue that the success of the project is important to both.
    – Provide uptime guarantee and support included in the service contract.
    – Present very clearly the price and payment methods. I agree with Amanda Mayne, in which the project should start with the initial payment of 50%. I add that 40% should be paid in near the final and the last 10% when the project is completed.

    – Finally, provide the training. It is known that training is critical to the success of a project. May be initially provided in person to the client on a desktop or multiple users in a group session. It is always necessary, or provide documentation of user manual, or be giving constant phone or local support whenever a user does not know how to do any operation, because they have forgotten or otherwise. So this last suggestion is the to use the Video User Manuals plugin by Troy Dean. Video User Manuals service can improve the perception the customer has of your image, but it sure is the best way to ensure continued support for the training of users.

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