21 Responses

  1. Murali Kumar
    Murali Kumar March 6, 2019 at 06:13 | | Reply

    Can I call it as a promotional poster ?

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:12 | | Reply

      Hi Murali, this post was written by our team to promote BigCommerce’s introduction to WordPress, yes. We’ve added a disclosure at the top as it was missed upon publishing.

      What are your thoughts on BigCommerce nonetheless?

  2. fahim ahamed
    fahim ahamed March 7, 2019 at 09:59 | | Reply

    wow

  3. Denis Gomes Franco
    Denis Gomes Franco March 11, 2019 at 08:30 | | Reply

    Really, that’s more of an ad for BigCommerce than a proper comparison.

    >> WooCommerce only provides a few payment gateway options out of the box, while BigCommerce includes access to over 60+ choices.

    I believe there are way more than 60 payment gateway plugins available for WooCommerce. BigCommerce has none for Brazil (where I’m located).

    >> You have to manually set shipping rates in WooCommerce, while in BigCommerce you can enable real-time shipping updates to keep your rates current.

    Can’t speak for other countries but again, in Brazil there are shipping plugins that calculate costs in realtime.

    >> With WooCommerce, you get a few basic choices for setting up coupons.

    Lots of discounting plugins available. Of course not everyone is knowledgeable enough to do this on their own, but… the idea of the article is to compare platforms, right?

    >> As a traditional plugin, you run the risk of having custom modifications to WooCommerce get wiped out by new updates.

    Not if the store developer did such modifications the right way. Also, most stores could be configured by only installing plugins and without touching a single line of code.

    Whereas BigCommerce is a SaaS product, which means that it is *impossible* to implement custom modifications as the source code is not available.

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:30 | | Reply

      Hey Denis, thanks for chiming in with your comment.

      WooCommerce does offer many payment gateways, but most are paid extensions as far as I know. Perhaps that was the reference being made there.

      The fact that Brazil doesn’t yet have the support it needs is something the BigCommerce team will need to address. I’ll see if someone from their team can get back to you on that.

      There are many extensions and customisation agencies around for WooCommerce. That flexibility is something you would probably miss with solutions like BigCommerce. Then again, not everyone needs that level of flexibility, and not everyone may have the time to set up and maintain a store the way WooCommerce requires.

      The post is not a fully fledged comparison between WooCommerce and BigCommerce, that would entail a lot more detail 😀 Would you be interested in seeing something like that, perhaps including other e-commerce solutions for WordPress too?

  4. Kjetil
    Kjetil March 11, 2019 at 08:42 | | Reply

    Thanks for your review, but how well does Bigcommerce handle different kinds of commerce, like car or house rental sites with booking calendars etc?

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:13 | | Reply

      Hey Kjetil, I’ll try get someone from the BigCommerce team to make sure you get the right answer.

  5. realbasics
    realbasics March 11, 2019 at 08:53 | | Reply

    I have to agree this comes off as mostly a commercial — not even an infomercial!

    It doesn’t clearly state that BigCommerce appears to be a closed-source for-profit SaaS like Magento rather than an actual WordPress-based solution like WooCommerce.

    It also doesn’t mention prices, which is annoying since the BigCommerce website doesn’t say anything about pricing either — always a big red flag!

    An apples-to-apples post comparing BigCommerce to other SaaS ecommerce solutions would actually be pretty useful. But I’d expect that to compare integration with WordPress, pricing, and ease of use of the underlying platform. This post compares apples to oranges without mentioning the fact.

    Don’t get me wrong — WooCommerce drives me crazy and I’d love to find a less fractured, less nickel-and-dime-you-to-death-with-plugins ecommerce solution. But this post actually made me sympathize with WooCommerce! Not what I wanted! 🙂

    Finally, it’s not as though WooCommerce doesn’t appear to be turning itself into a SaaS solution. A post comparing WooCommerce’s tiptoe steps into the already-mature SaaS ecommerce market, with comparisons to established players and not just BigCommerce, would be interesting and useful. I look forward to such a post in the future!

    But this one was a little weak.

    1. Sebastien
      Sebastien March 11, 2019 at 10:53 | | Reply

      There is a pricing page on the BigCommerce website and it’s not free. As a SASS solution, it feels more like a Shopify competitor than a WooCommerce one.

  6. Randy Martin
    Randy Martin March 11, 2019 at 10:23 | | Reply

    My first look at this and I agree with the commercial comments. Poor. Weak.

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:13 | | Reply

      Hi Randy, this post was written by our team to promote BigCommerce’s introduction to WordPress, yes. We’ve added a disclosure at the top as it was missed upon publishing.

      What are your thoughts on BigCommerce nonetheless?

  7. Nick
    Nick March 11, 2019 at 10:36 | | Reply

    So let me get this right. You want me to abandon Woocommerce which is free for this, pay them a minimum of $30/month to have access to my data, not only my products data, but my customers info, credit cards etc… And what will I do, if they start selling my customers data to my competitors, or after adding 3,000 product items, which will take a lot of work to do, they decide to triple their prices, or even worse, go out of business?

    I guess, it takes a “comedian” to recommend this type of a solution over a self hosted solution, where I, and only I own and fully control my data !

    Other than that, good luck to them !

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:24 | | Reply

      Thanks for taking the time to comment, Nick. Owning your data is a very good point to bring up. WooCommerce does give you that and it is free to start out, which are great selling points. It does come with more work for the store owner in most cases though, and having to manage most aspects in-house. That isn’t always an option for all store owners, which I believe is where solutions like BigCommerce come in.

      Price increases are always possible. It’s a case of trusting the platform on that matter, which isn’t always easy. The same could happen with WooCommerce paid extensions too, as we’ve seen in some cases in the past.

      1. Nick
        Nick March 21, 2019 at 11:34 | | Reply

        Mark, you avoided to disclose what happens to the data… does it get sold to third party, or even worse, does the data gets sold to the store owners competitors? How is the data protected from Bigcommerce’s disgruntled employees who would/could sell customers credit card info. on the dark web?

        And nobody is buying your explanation that using Woocommerce comes with more work… what more work? Backing up the data and optimizing the database? You should be doing that anyways… This is very expensive for small companies, extremely risky for large companies, where they can afford to not only hire IT staff to handle large volumes of data, but even have their own data centers. And 95% ofthe smaller stores can manage with free plugins and zero budget for Woo. plugins.

        You guys are just looking for suckers, and looking very desperate by making ads disguised as normal blog posts, and this is ONE more reason you guys look shady – I’m not saying you are, but you give that impression by your actions, and empty statements !

        That said, if I had to use such a risky project, I would chose you over ecwid. Neither would never ever happen !

  8. circuit_rider
    circuit_rider March 11, 2019 at 11:55 | | Reply

    At this time, BigCommerce cannot track Adwords conversions. If you look at the feedback on their plugin on the WP plugins page, you will see that they responded with:

    “This is on our radar, and we want to support Adwords in the future. There’s no timeline on this yet”

    I don’t know about you, but that would pretty much rule out any ecommerce system for us.

    One of my clients recently decided to go with BigCom, and working with it is like WP from 2008 or something. There’s no widgets, no sidebars, no menu management, still using tinymce editor for everything. Themes are way more expensive and there is a much smaller ecosystem of apps (plugins) than in WP. On the other hand, they have very friendly 24×7 support.

    Another commenter thought that it was closed source, and I don’t think that’s really true. It’s a node application and the theme files are quite hackable if you know how. It can connect to ERP systems so I imagine you could do pretty much whatever you wanted.

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:17 | | Reply

      Hey circuit_rider, thank you for your comment. BigCommerce are still very new to the WordPress space so I’m sure there are plenty of improvements to come, such as supporting Adwords and the widgets, sidebars, etc.

      I’m glad to hear about the good experiences with support too, that’s always important.

  9. circuit_rider
    circuit_rider March 11, 2019 at 13:38 | | Reply

    I really like this line the best: “While a plugin like WooCommerce can be sufficient for smaller, simpler stores, you’ll want a more robust tool if you’d really like your store to grow.”

    If you want to use a shopping cart that is lacking features that WP/Woo had in 2007, then Bigcommerce is the way to go.

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:18 | | Reply

      Could you share those features that are lacking here? I’m sure it would help other readers to get a better comparison and also help the BigCommerce team to understand their users’ frustrations at the moment.

  10. Dheeraj
    Dheeraj March 14, 2019 at 04:04 | | Reply

    Nice article, filled with useful points and tons of real world examples. Thank you so much for taking the time to put it out into the world!

  11. Mehrab
    Mehrab March 20, 2019 at 22:31 | | Reply

    Cool! nice post bigcommerece

    1. Mark Zahra
      Mark Zahra March 21, 2019 at 04:15 | | Reply

      Hey Mehrab, any thoughts on the actual offerings from BigCommerce?

Leave a Reply