The one thing that is a little different with WP Engine is that they don’t host your email. So keeping that in mind, I actually use Office 365 for email and had to setup my DNS records with my DNS registrar as opposed to the webhost.
The migration process is very easy. In fact it is really no different than migrating a WordPress blog to another server running Cpanel. WP Engine has excellent tutorial articles here: http://support.wpengine.com/migration-process/ I had my site transferred, DNS propagated and was up and going within 30 minutes, with no downtime.
The speed really is incredible. I give them mad props on the speeds that they produce. Previously I was on a private VPS with 2GB ram, etc… a pretty nice machine. My personal site was getting about 2 second load times. After migrating to WP Engine, without tweaking anything, and also without any caching plugins, I instantly jumped to 939ms! See picture below. You can’t beat their speed.
I had one simple question which I asked their support, and it was answered within 15 minutes. Since then I have received two automated messages just to check up on me to see if I need help with anything. Even though they are automated responses, they actually create/open tickets just to see if I need help. That is beyond the support I have received from any other provider. Nobody else would even think about opening a ticket or asking if you need help.
Also, they update your WordPress installations for you when there are new versions.
We’ve just finished updating your WordPress site to version 3.5.2. Everything should have gone well, and your site should be all souped up with the new WordPress 3.5.2 goodness. Awesome! No further action on your part is required, everything is running smoothly. We just wanted to let you know that your site has been automagically updated and you didn’t have to do a bit of work. Super awesome.
The process for taking a backup in WP Engine is so simple I could train my dog to do it. You literally go into the WP Engine dashboard (the one in the picture is the newly redesigned beta) and click on Backup Now. It emails you once it has finished. It usually takes about 30 seconds. And then you also have a simple restore button if something goes wrong. Really nice for quickly backing up before a plugin upgrade.
The only plugin I wasn’t allowed to use was my Google XML Sitemaps. At first I was a little disappointed as I have been using that for years and love it. But after following their recommendation of switching to BWP Google XML Sitemaps, I was pleasantly surprised and it is no longer a problem.
The only con I can really come up with is their pricing. I wish it was a little cheaper. But you can’t really complain with the great speeds and support they are providing.
I really can’t recommend WP Engine enough. If you want to know your site is in good hands and have a good night’s sleep without worrying about downtime, then I recommend switching! And no, I wasn’t paid for this post 🙂